Refund policy

Cancellation

We don’t accept order cancellations once an order is placed and confirmed. All sales are final.

Returns & Refunds

We don’t accept returns or refunds for change of mind. Returns are only eligible if you receive a damaged, defective, or incorrect item.

Receive a damaged or incorrect item?

Please reach out to our customer support team at hello@tathatabrand.com within 3 days of receiving your order with clear photos or videos of the issue. In this case, we will cover the return shipping costs.

If you contact us after 3 days of delivery, customers will be responsible for all return shipping fees.

Refunds

Once we receive and inspect your returned item, approved refunds will be issued back to your original payment method.