FAQ

- I can't seem to find a product on the online store. Where can I find it?

If a product is not found on our website, it is most likely out of stock. However, Please submit a request and a customer service agent will respond to you shortly.

- Where are products manufactured?
All is handmade in Bangkok, Thailand.

- When will my order ship?
Your order will be shipped within 5 business days. We do not ship on Saturdays, Sundays, or holidays.

- How do I make payments using Paypal? How does it work?
Paypal is the easiest way to make payments online. While checking out your order, you will be redirected to the Paypal website. Be sure to fill in correct details for fast & hassle-free payment processing. After a successful Paypal payment, a payment advice will be automatically generated to our system for your order.

It's fast, easy & secure.

- Can I pay using Paypal without a Paypal account?
Yes! It is commonly misunderstood that a Paypal account is needed in order to make payments through Paypal. The truth is you DO NOT need one, although we strongly recommend you sign up to enjoy the added ease of use.

Without a Paypal account, all you need is any Debit/Credit card stated below that is supported by Paypal.

By using Paypal, we can process & deliver your orders to you in a shorter time. Paypal is the easiest & most secure way to make payment online.
No account needed.

- We would like TATHATA to advertise in our print publication and/or on our website. Who should we contact?
Please fill out our contact form and a representative will get back to you as soon as we can. Please include your media kit and details outlining why TATHATA is a good fit for your magazine.