Customer service

Product warranty

Warranty & Repair

Warranty period

Is normal wear and tear covered by warranty?

Who pays for shipping?

How long does it take to repair?

How do i send my product in for repair?


Product colors

Where are products manufactured?

How do i clean my TA.THA.TA products?

Shipping / Return / Exchange


Free shipping

Delivery time frame

I don't receive my order

Who pay for duties and taxes?

Return & Exchange

Bought the wrong bag?

Receive a damaged item?

Cancel order